Sapphire Accounting - Case Study

IT Migration to CCS IT Solutions Ltd



CCS IT Solutions Ltd manages Site Migration for Sapphire Accounting – learn how we managed the process and understand how data migration can help safeguard your business.

Objective

The objective of the project was to migrate all Sapphire Accounting’s IT services to CCS IT Solutions Ltd. Sapphire Accounting had a strong desire for growth and historically had an external ‘one-man-band’ IT company. This set up worked for them whilst they were smaller, but as the growth of the company increased, so did the need to safeguard the business’ IT infrastructure – from potential staff sickness, holidays or unexpected incidents.

In addressing these issues, the decision was made to change IT Service Providers. As part of their requirements, Sapphire Accounting wanted an outsourced IT company that offers 1st, 2nd and 3rd line support. Furthermore, having a full team of IT Specialist based in Manchester to provide on-hand remote and onsite support.

The Process

Site Migration is the name given for any significant changes to a site. This includes changing the sites location, structure, platform, content or design.  Involved in this process is the migration of data. Data Migrations is the process of selecting, preparing and extracting data to transfer it permanently to another server.  Depending on the process, data and previous IT service provider, data migrations can prove challenging, especially as missing information requires specialist knowledge.

For Sapphire Accounting they wanted to migrate their sites data from a physical server to the cloud.  Following our proposal, we agreed on the specification of the project and began the handover with the previous IT service providers who were very understanding and highly professional.

In the case of Sapphire Accounting, the data migration involved Microsoft Cloud Services including Office 365 and SharePoint. These products provide a safe and secure solution which can be managed remotely by CCS Solutions IT or Accounting Sapphire.

Our IT specialists executed the migration very well.  However, not every migration is as smooth due to issues with the data, its extraction or the process of transferring it. CCS IT Solutions has previously handled migrations with little to no information to hand passed on and although the migrations are possible it requires greater input, expertise and an incurred cost. We would always recommend maintaining a professional and transparent relationship with current and past IT service providers.

Outcomes:

Now that Sapphire Accounting’s data has been fully migrated to Microsoft Cloud Services, the business can increase their:

– ACCESS: With data stories successfully on the cloud, data can be accessed remotely from anywhere in the word with a secure connection 

– SECURITY:  Data for Sapphire Accounting and their clients is safeguarded against emergencies or disasters

– SCALABILITY:  The new migration is far more flexible and cost effective. Using the cloud removes the need to purchase server hardware or licenses based on the projection of users.

 

Summarise

CCS IT Solutions is proud to be working alongside amazing clients who share our drive, ambition and forward thinking. 

Yet, only a couple of years ago, we too had been in the same position as the service provider we took over for on behalf of Sapphire Accounting. Following an external risk audit one of our clients called to inform us they had been recommended to move IT company, not because of the quality of service but because of the size of our business. To now be on the side receiving calls marks a memorable moment for CCS IT Solutions.

The hard work and growth of CCS IT Solutions Ltd has been brilliant over the last couple of years. It is great to see we are now attracting bigger companies because we offer a higher amount of redundancy we previously couldn’t. We are keen to continue our growth and to support our clients as well. With the foundations set we eagerly look forward to the future and welcoming new client.

“The migration process from the old provider to CCS IT Solutions Ltd went better than expected. Since the move we have had excellent service, I would highly recommend them for business IT support and consultancy.”

Mark Connor

Managing Director, Managing Director Sapphire Accounting

Want to learn more?

CCS IT Solution Ltd’s Team has been supporting businesses with IT services in Manchester and across the UK for over twenty years. Our service focuses on providing secure, efficient and cost-effective IT solutions to support business operations.

If you would like to discuss the topics covered in this article or any alternative issue relating to IT Support, please get in touch with our team today:

T:            0161 428 2088

E:            info@ccsitsolutions.com

W:          https://www.ccsitsolutions.com/

 

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