Becoming a 24/7 company

Becoming a 24/7 company was one of our biggest challenges to date. Due to the required demands within our industry, we felt it was something we needed to do to keep in line with the competition.   There were many ways we could have approached this. We found many MSPs were using tools that made them appear like a 24/7 company, but it wasn’t the case. Using RMM’s (remote management systems) with NOC’s (Network Operations… Continue reading Becoming a 24/7 company

Disaster Recovery Plan & Business Continuity

A Disaster Recovery Plan or ‘DRP’ is a fundamental requirement for any business, no matter what size. What happens if this product fails or data isn’t available, or a business-critical system isn’t online? Who’s responsible for getting you back working?  This is something that often gets overlooked based on several varying subjects. Some of the answers I receive when I ask non-CCS IT clients what your DRP is range from. ‘All of our products are in the cloud’, ‘Our… Continue reading Disaster Recovery Plan & Business Continuity

Cyber Attacks: How Businesses Can Be Vigilant

Cybersecurity has become more important than ever with the shift to digital and cloud services and remote working as a result of the pandemic and advances in technology. Data is the new oil and is a valuable asset to any organisation. This, unfortunately, makes it a prime target for cybercriminals trying to steal it for… Continue reading Cyber Attacks: How Businesses Can Be Vigilant

IT Supplier Onboarding

At CCS IT Solutions, we understand that transferring vendors can be difficult, so we make certain that this procedure runs as smoothly as feasible. Our team will determine any kind of key problems, and an in-depth plan for the transfer of services and responsibilities to CCSIT Solutions.  Some of the key areas we focus on… Continue reading IT Supplier Onboarding

5 key changes clients are making to beat the challenges of coronavirus

[et_pb_section admin_label=”section”] [et_pb_row admin_label=”row”] [et_pb_column type=”4_4″][et_pb_text admin_label=”Text”] Today at CCS IT Solutions Ltd, we closed our office for the first time in 25 years.   10 years ago, this option would have been a lot more of a stressful situation and a bigger decision than it was for us to make now. However, as we can work from anywhere, and at any time, it had minimal negative impact to… Continue reading 5 key changes clients are making to beat the challenges of coronavirus